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Business Contact Information
Name:
THE KNOT INC.
Additional Business Names:
WeddingTracker.com
Address:
462 BroadwayNew York, NY 10013
View Location Map
Phone Number:
(877) 843-5668
Additional Phone Numbers:
(530) 242-1621(530) 242-1621(212) 515-3540
Website:
www.theknot.com
Type of Business:
Bridal Shops


This is NOT a BBB Accredited business
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.

The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Complaint Outcome Statistics:
Complaint Outcome
Last 12 Months
Last 12..36 Months
Total
Resolved
Consumer received the requested resolution
6
3
9
Administratively Judged Resolved
The Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied
1
2
3
No Response
The Company has failed to respond to complaints
2
12
14
TOTAL
9
17
26
Complaint Issues:
Please understand that complaints may concern more than one issue
Complaint Issue
Last 12 Months
Last 12..36 Months
Total
Advertising Issues
3
1
4
Contract Disputes
1
0
1
Credit or Billing Disputes
1
15
16
Customer Services Issues
1
0
1
Delivery Issues
1
0
1
Product Quality
0
1
1
Refund Or Exchange Issues
2
0
2
TOTAL
9
17
26
Additional Locations
This firm also does business at the following locations.
1679 Wedding WayRedding, CA 96003
Report as of: 3/13/2008

Copyright © 2008 BBB of Metropolitan New York, Inc.
As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.