Another Angry Bride caused by the RK Bridal

RK Bridal (aka T.V. Whores)
318 West 39th St. (Between 8th & 9th Ave.)
New York City, NY 10018

What good customer service. I guess this what happens when a store is more interested in being on T.V. than helping real people with their real weddings. Its seems that RK Bridal is letting the letting real paying customers suffer for their great television success on some third rate cable show. As a stunt for some paid for advertising, RK Bridal allowed themselves to be sold out to television due to their poor sales and sad business practices. Our insiders at the RK Bridal tell us that they are not doing the numbers expected. They have also cut back on some bridal lines. In the process, they are pissing off Brides like the one post below. Don't waste your time with these clowns, go to a store that cares about the bride and not TV ratings.

angrybride1 said...
Apr-17-09 2:28pm I sympathize with you. I am currently having a similar situation with a Scala wedding dress I purphased. I tried it on in store, ordered my dress, waited 7 months for it to come in, at which time it came in with a flaw-turned hole in the front, in addition to a finger smudge! I told the store i would not accept the dress and to pleae send it back to the manufacturer. The manufacturer, in the mean time, has brought out their '09 collection and has discontinued the dress and will not replace it! In the mean time, the store, without my permission, attempted to fix the flaws on their own, soiling the spot further by drycleaning the dress, which left a chemical ring bigger than the original spot, and stretching the silk around the hole as they tried to "press" it together! The store will not refund my money either, even though there was no concent to do that to my dress!! Im getting married in one month and am screwed and pissed. Dont know what to do about it either... Best of luck to you, and I guess all we can do is keep in mind that the dress is not the point of the wedding!