I warned my bride not to shop online with Pearls Place due to some issues I have had in the past with them. Well, she was dissapointed, as I expected. Here are some reviews on this place below:
I wouldn't recommend Pearl's Place to anyone....
Megan W. 1 Pearl's Place
I wouldn't recommend Pearl's Place to anyone. They weren't very welcoming or organized. I knew more about the dresses than the consultant. I do tend to be a perfectionist but it was just ridiculous. The worst part is that they cut out all of the tags in the dresses and won't even tell you the style number so that you can look at pictures on the web. They are very pushy but not in a friendly way.
Pearl's Place is HORRIBLE! AVOID THIS PLACE!
Angela D. 1 Pearl's Place
When you are shopping for your wedding dress you want to feel special and important. This is not the place to go for this. Because they do not take appointments you are left waiting to even try on a dress.
The first time I went to try on wedding dresses I was treated great, but once they got the sale it all went downhill. The salesperson measured me and didn't know what size to order. Also I was making a change to the dress and she didn't know how much that was going to cost. She was supposed to call me, but she never did. I don't know what size she ordered me or what extra cost there will be.
Every time I went into the store after purchasing the dress I was treated very rudely. They no longer cared because they had already gotten my money.
I chose to forfeit my deposit on my dress and go elsewhere.
PLEASE DO NOT SHOP HERE! YOU WILL NOT GET THE SERVICE YOU DESERVE!
Pearl's Place is rude
Laura H. 1 Pearl's Place
If your a bride their nice to you cause your spending a lot and sending in the mothers, flower girl and bridesmaids to spend money too. As a bridesmaid they are rude, and very unhelpful. I went in to be measured and order my dress after she made me try on a too big dress and take my measurements the woman left me, walked by me a few more times and just ignored me, so i left. I understand they are busy, just not the rudeness.
Pearl's Place is TERRIBLE!!
Nic C. 1 Pearl's Place
I went in to Pearl's Place to look for a wedding dress. I have had previous experience with the store when I had to order a bridesmaid dress from here, but it has been a few years. I was appalled by the way my friend and I were treated today. There were four sales associates and the only one that gave us any attention passed us off to another one, who then also ignored us. There were only three other customers in the store at this time, one of which was also trying to receive some assistance unsuccessfully. The one sales associate that did speak to us told us to sign in (on this same clipboard I have seen other reviewers mention), and then walked away from us. I asked her how the dresses were arranged, and instead of answering my question, she insisted again that I sign the clipboard. Every other place I have been to has greeted us, made us feel welcome and I will not ever go back in that store. If I do stand in any more weddings, I will order my dress from another store, or online. When you are shopping for something as special as a wedding gown, rudeness is not appreciated- it really puts a damper on the enthusiasm and enjoyment of the occasion. Terrible place to shop, would have also preferred to rate as 0 stars.
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AVOID AT ALL COSTS!!!
Jenna A. 1 Pearl's Place
The store seemed fine when I went in and the sales lady was helpful with the initial purchase. However, the alterations and pickup process are AWFUL! The woman who did my alteration completely botched the hem, shortening the straps, even the simplest details like trimming off extra thread were disregarded. The dress is now the right length, but a sloppy mess, and thus can't be fixed. If you do buy a dress here, do NOT let them alter it - free isn't worth it if they ruin your dress - at least it's not MY wedding.
WHERE DID JEN GO
Tammy t. 1 Pearl's Place
OMG!!! My sister bought her dress at Pearls Place a year ago and the experience was wonderful she made us feel so comfortable...my sister was a mild pain in the butt but Jen was sooo understanding now its my turn and Jen is GONE and There is NO WAY IN HELL I will buy my gown at Pearls!
Pearl's Place is a joke
GINNY T. 1 Pearl's Place
I went to Pearl's a few days ago to help my sister look for a dress. We had to wait so long but there were hardly any customers! A dirty looking red head must have passed us up 4 times. She fiddled behind the desk and told us someone would be right with us. She told the next associate that came along that we were waiting and they got in a spat about 'I just had a bride. You're not doing anything. Let (I forgot the name) help them." all while we were standing right there! We started looking for my moms dress. That was another experience in itself. I had Donna and a younger lady both helping my mom giving her compliments on everything she put on, ugly or not. I was looking at wedding dresses for my sister and I heard an associate or the owner maybe, tell someone that the ladies helping my mom were lying to make a sale even if it makes her look heavy. My mom's a size 8. We were so disgusted with this place we left. And to top it off when we were leaving, my sister went to scratch her name off the list and we were already scratched off. No one called her name. This place is a disgrace and Mrs. Pearl should be ashamed of those employees.
Nice try.
Juliette B. 1 Pearl's Place
Way to go, Pearl's Place. Looks like you can't take the heat for being such a crap store, so you sent your minions out onto the internet on September 8th to write bogus five star reviews. They also hit this review site: http://neworleans.citysearch.com/review/4404764
What a coincidence! So many satisfied customers, all on the same day! LOL. Nice try, but about as subtle as a sledgehammer. How about trying not to SUCK for a change of pace?
AVOID PEARL'S PLACE!
A living hell
angelina j. 1 Pearl's Place
As God is my witness, I will never set foot in this tacky, yatty store again. I waited more than 2 hours just for the privilege of trying on a bridesmaid dress I had already bought and paid for to confirm that it fit properly. This is after they measured me OVER MY CLOTHES back in April, ordered a dress two sizes too big based on this asinine "measuring" session, then I had to come in and wait around an ungodly amount of time to get the oversized monstrosity pinned so that it could be cut down to size. Three visits, hours of my life I will never get back, just a nightmare. I didn't spend nearly as much time dealing with my own wedding dress! If I could have gotten away with just giving the bride 500 bucks to get out of having to deal with these people, I would have in a heartbeat. Do yourself an enormous favor and STAY AWAY FROM PEARL'S PLACE!~ If I could give the store zero stars, I would. Too bad I had to give it one in order to post. :P
The worst service ever
Elizabeth T. 1 Pearl's Place
I was looking for 2 dresses that I had seen in a bridal mag. I called pearls place and asked if they had these 2 dresses and if they sold dresses off the rack.(to make sure they would be there because I was going the next day) They told me that they had the dresses and that they DID NOT! sell off the rack. After making the 3 hour trip I arrived there shorty after they opened. After waiting 45min my consultant was finally there. I showed her the pics of the 2 dresses and she brought me to the section of that designer. The dresses were not there! I was told that they were sold. I decided to stay anyway because she said she could show me similar dresses. Not a single dress was even close! Then to make things even better, my consultant decided to just walk away to go eat and would come back with a mouthful of food!
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